ORDERS & SHIPPING

• How do I track my order?
• International Shipping and Customs Policy
• How much will shipping cost?
• Shipping and production times 
• Why is my order taking so long? 
• Where do you ship to?

RETURNS & EXCHANGE

• What’s your return policy?
• Are returns free?
• What's your return guideline?
• How do I start the return process?
• Why wasn’t my shipping refunded?
• What’s your exchange policy?
• When will I receive my refund?

PERSONALIZATION

• Available Letter Styles and Symbols
• How much will personalization cost?
• Can I return or exchange an personalized product? 

GIFTING

• Do you send a receipt in the package?
• Can you leave a gift note for the recipient?
• Do you gift wrap?